Welspun Group and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, "Welspun") is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing products or services on Welspun’s websites, mobile sites or mobile applications ("Website") on the Website and otherwise doing business with Welspun.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, orincome level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
We process and store your information as long as it is required to provide the products or services requested by you, to administer your business relationship with us and to meet the statutory obligations. When Welspun has no ongoing legitimate business need to process your information, Welspun will either delete or anonymize it or, if this is not possible, Welspun will securely store such information and isolate it from any further processing until deletion is possible.
You will have the option to purge their records and information on a basis requested by the applicant in writing to Welspun.
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
YOU HEREBY REPRESENT TO WELSPUN THAT
The Information you provide to Welspun from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Welspun.
Your providing the Information to Welspun and Welspun's consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
SHARING OF PERSONAL INFORMATION
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
LINKS TO OTHER SITES
Our Website links to other websites that may collect personally identifiable information about you. Welspun is not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your personal data, at any time. However, we may not be able to continue providing services to you if you entirely withdraw your consent.
If you are under the age of 18, you are not authorized to use the Website without the supervision and consent of the child’s parent or guardian. We do not knowingly collect personal information from children under the age of 18, without the consent of the child's parent or guardian. If you believe we have collected information about a child under the age of 18, please contact us so that we may take appropriate steps to delete such information.
DATA SUBJECT RIGHTS
You are entitled to the following rights:
right of access to the personal data we hold about you;
right of rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed;
You may exercise any of the above rights by writing to our Grievance Officer as per the details provided subsequently in this Piracy Policy. Whenever reasonably possible and required, we will strive to grant these rights within one (1) month.
Welspun may update its Policy from time to time. If Welspun makes any material changes, Welspun place a notice on the Website prior to the change becoming effective. Welspun encourages applicants to periodically review this page for the latest information on Welspun’s privacy practices.